Terms and Conditions

All paid items are carefully packaged and shipped (in vinyl sleeve without jewel box) within 7 – 15  working days via Poste Italiane. The order may be delayed if it’s particularly rare or hard-to-find.

Returns policy

The product offered here is fully guaranteed to be replaced if defective or damaged.
Costumers can return back their orders within 14 days from delivery date. We only admit intact articles with the original packaging. Costumers will pay returning costs, except for a wrong or faulty order shipped from us. If the return reason is not for a wrong or faulty order shipped from us, we’ll only refund the amount corresponding to the articles value. The shipping costs will not be refunded.
Costumer has the chance of cancelling his order without additional cost, except if it has been already shipped. In this case, the costumer must wait to receive the order before start the returning process. If the order is cancelled when the order is already shipped, the costumer will pay the returning costs.

Privacy & Data Protection policy

Any personal information retained by Premiereopera Italy is for the purpose of processing and tracking your order. It will not be revealed, disclosed or passed on to any third parties.
Premiereopera Italy does not retain your credit card information. All credit card transactions are processed by our payment gateway provider which provides a secure channel for payment processing.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
In short, you can have total confidence in dealing with Premiereopera Italy

If you have any further questions or inquires feel free to Contact Us.